What Satisfied Customers Say

I have had several different types of Orthotics over the years but I find the
“Soft Steps” the most comfortable and easy to wear of all. I am so glad I found them

Helena Lyons
Glasnevin, Dublin

My neck and shoulders have been troubling me for years, I have had lots of physiotherapy and X-Rays and nothing has been as effective in alleviating my discomfort as wearing the “Soft Step” Orthotics.

Breda Wolff
Surrey, England

I had a ‘carbuncle’ on the side of my little toe for years and within 3 weeks of wearing the orthotics I bought from Frank, the carbuncle has disappeared

Martina Guerin
Drumcondra, Dublin

My 13 year old son Stephen had been complaining of knee pain and tired legs and low energy for the past couple of years. I had him to the doctor who could not find anything amiss. Since being fitted with the Orthotics by Eibhlin he is back playing football and is not complaining at all of his knees. His energy levels have most definitely improved. Both he and I are most thankful that Step Forward have provided him with such great relief

Raymond Blake
Portlaoise, Co. Laois

My feet were described as Extremely Flat and I had a lot of leg and hip pain. I wore orthotics for about 6 years. I found them good, but I find these particular ones “Soft Steps” are far superior. I am on my feet all day in steel toecap boots, which are very inflexible, but I find that with my new orthotics inside I can feel a definite improvement and have a spring in my step. My leg and hip pain are gone.

Peter Robinson
Walkinstown, Dublin 12

I like to dance and was finding that I could not dance for any length of time due to pains in my feet and legs. Eibhlin fitted me with Orthotics approx. three months ago and I can dance the night away again. I am very grateful to have discovered such a wonderful product.

Ann Sotscheck
Glasnevin, Dublin 11

I was a marathon runner but when I came to you first I could not walk without a great deal of pain. Right now things are much better... I can now actually walk in comfort. Apart from the actual orthotics the treatment I got from yourselves on an on-going basis has made everything that much easier. I am very grateful for your help and understanding.

B. Deegan
Dublin 3

I had been having trouble with my back, my feet and lower legs, painful getting up and going in the morning, poor circulation, aching at night……But here it is mid-March... I feel 100% better. My biggest fear now is losing them! I have been extremely pleased with your product. Thank you for the professional way you handled my skepticism

Captain Steve Arndt
US Navy (Ret.)

First of all, I would like to applaud the superb customer service I didn’t really believe there was much that you could do for the burning pain in my feet, my left foot was symptom free in about a day. I have also ordered 2 more sets. And I am hiking in Germany in a few months, thanks to your product and your people. What a great feeling!

Linda Jo Rice—Director of Pain All Children’s Hospital
Professor of Clinical Anethesia University of South Florida

I have had pain in my knees, shoulders, back and feet for over 7 years since being fitted for and purchasing my orthotics at the Portland show, I have been pain free. I can do things I have not been able to do for years. I have never written a letter in support of a product before in my life, but I had to for these orthotics

Robert T. Cooper-Portland
Oregon

Since I started using your product, my knee problems have all but vanished. My back problems are less apparent than they have been in years and my posture has improved ten fold. Keep up the good work

Howard McVay—Brier
Washington

A week has passed since meeting Shayne and being fitted with the orthotics, the difference in a week is tremendous! I felt immediate relief, as the pressure was taken away from my heels and my toes felt like they were stretching out for the first time in years. I have today visited my chiropractor and he was amazed at the difference. Thank you so much.

Lorraine Mercer
London England

I would like you to know that in just under a month, I am already noticing a difference in my feet. My toes are straightening out and the pain in my feet has lessened also. Thanks again, you can bet your company will be me
ntioned favorably to all my friends and family

Linda LaFleur—Reno
Nevada

The Following Testimonials have been transcribed but the originals are filed in our office.

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Co. Wexford

After many months of serious foot discomfort I now find a new lease of life since having “Step Forward Soft Step’s” fitted. I was fitted 5 years ago and they are still working perfectly.  I can now walk, play golf etc. free of pain or ache.

I recommend them to anyone with foot problem.

It was money well spent.

Jim Shanahan, Co.Wexford

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Mxxxxxxtown, The Curragh, Co Kildare               July 3, 2014

I am writing to let you know that I am delighted with the Orthotics which I received on 11th March 2014. I had Plantar Fasciitis, severe foot pain, leg pain, knee pain, back pain. My toes curled with excruciating pain. Every step I took caused more pain. I was buying different shoes and three pairs of trainers per year. I felt that I was constantly unbalanced as I walked.                         Four months on, I feel that I have returned to better posture and I am comfortable walking.  I do not have to buy different shoes this orthotic fits in all my shoes.

I am practicing my exercises which I believe are vital to repairing the damage that was done to my hamstring and ligaments.                                                                                                   Many Thanks                                                                                           Margaret Salmon

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25th May 2007

Dear Eibhlin                                                                                            I am writing you a short letter to thank you for all your support and help.

I have been in agony for years, spent thousands and had several pairs of Orthotics which have all been unsuccessful. I hadn’t much confidence when I first came to see you but that has changed as I have seen and felt a dramatic improvement. A walk to the shops in not such an ordeal anymore.               Thank you again for all your help.                                 F. Fakinle (Wexford)

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From Roger and Judi jrd36@beyondsl.net

To info@stepforwardireland.com

Date 22 August 2011 10:47
Subject:  Soft step orthotic
Important mainly because of the words in the message.

22 Aug 2011

Good morning Eibhlin & Frank,

Just wanted to let you know how I’m getting on with the orthotic.
I’ve used it from last Thursday, and have had very little discomfort.

I now permanently wear It and my left foot and the upper muscles in my leg have already vastly improved.

So, thanks a lot for your advice and the product.

Kind regards, Roger Dolton.

29 Aug 2011

Good morning both,

I have no objection to you using my email as a testimonial.

As to adding to it, all I can say is that during the fifty years following the amputation of my right foot and, although I am very active, my good foot has steadily been turning at the ankle. It certainly wasn’t really very noticeable until it was pointed out to me by a physio.                                                    Since using your product I now realise how out of line the whole thing was.   So, once again, many thanks.                                                               Kind regards.  Roger .

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Name: Roger Rauh                                                                            Email: rgr2@gmx.de

Message: Hello!

I tried them on at the Half Marathon on Achill Island last month. I was surprised how good the were working for me. No backpain anymore, instantly.

________________________________________________________________
From Sheila Crowley <juliamary@eircom.net>
To info@stepforwardireland.com

Date 30 November 2008 14:58
Subject: Orthotics

Hello there,

I bought a pair of orthotics from you at the Mind Body Spirit Festival in Cork in Setember.

They are absolutely marvellous.

I had been having pain in my right hip and my feet were always tired and sore prior to buying your orthotics.

Now I no longer have pain nor do I ever get tired in my feet.

I would like to order a second pair as I want to have one for my walking boots which could get damp and one for my ordinary shoes.

I will ring you tomorrow to order same.You have my permission to use the above as a testimonial.
Sheila Crowley
Castleisland

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From: carolcrowley1 [mailto:carolcrowley1@msn.com]
Sent: Wednesday, June 10  2009                 7:19 AM
To: Step Forward
Subject: Testimonial

June 10, 2009

I was having a lot of problems with my knees and was due to see the knee surgeon to schedule total knee replacement on Sept. 17 last.
I walked with a cane due to an on the job back injury in 1991 and two unsuccessful back surgeries. As a result of 17 years of walking with a cane and leaning toward my right side, I had worn out my left knee on the inside. My shoes would wear out unevenly leaving the right shoe lower than the left.
While walking through the commercial building one day to get some water, I came across the Step Forward Booth. They had me try on a pair of orthotics and I was amazed at how much better I walked. I came back on the 28th of August and purchased the orthotics with the instruction to just wear them 1/2 hour the first day and an hour the second day and so on.
At first they felt like I had a golf ball in my arch, but I knew that NO EXERCISE comes pain free and I knew that this would go away once I got used to wearing them.
The second day I had to stop for a friend on the way to the fair and to my dismay, I had forgotten my cane!!! I went into to the store and purchased an inexpensive pair of shoes so that I could start off wearing the orthotics with my feet level. And I have been walking CANE FREE ever since August 29!
I saw that knee surgeon on Sept. 17 and he said that I did not have to have the knee surgery at this time since I was walking so well. I can now walk standing straight. I have never been able to walk without leaning to the right since my back injury in 1991. I stand tall. I feel like a new person. Purchasing and wearing these orthotics has made an amazing change in my life and definitely improved my quality of life. Today I tell everyone everywhere I go about these wonderful Step Forward Orthotics. And I wonder why after all of these years doctors never suggested these to me!
You have made the most awesome change in my quality of life and I am so grateful that you were working that day.

Sincerely,
Carol Crowley (Arlington)

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Feb 27, 2007

Message: Hi Frank,

I bought Orthotics at the Woodlands Soul to Soul Fair January 21st 07. I got on fine with the break in period and am wearing them constatly now without any problems.

Many thanks
Marie

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—–Copy of Original Message—–

From: miguel torres [mailto:torres_47807@yahoo.com]
Sent: Saturday, June 27 10:14 AM

To: Step Forward

Subject: Testimonial ……. Sorry about the delay. Miguel Torres
I have been wearing my Step Forward foot correctors for 15 months now and the results have been astounding. In 1995 I was in a motorcycle accident. I broke my right leg in 3 places. Since then I had all kinds of postural issues. The doctors ended up shortening my right leg, had right knee pain ever since and my right foot became flat from under use and compensation. I used not be able to walk bare footed for even a few minutes, and walking up and down stairs was the worst discomfort. I was introduced to my freedom at a nursing convention when I decided to invest in the foot correctors. I was performing chair massage that day.

Yes. I’m a massage therapist and an instructor for massage therapy. Even plenty of massages were still not enough to get rid of my pains completely.

I would have to say that the pain was pretty uncomfortable when I first started wearing the correctors. But I massaged my foot out every other night and within several months the pain from the inserts vanished.

The results: My arch’s in my feet after just a year have come along beautifully. The arch looks great and no more pain walking bare footed. Even when I walk up and down stairs. My lower right back always had a dull pain after massaging my clients and now it’s gone. My right knee pain vanished and has never come back EVER…The stress of thinking and worrying has disappeared of course and it’s a great feeling.

From my experience. Be patient and follow the instructions carefully. Don’t wear them too long to fast because your muscles will get sore. Try self massaging and rolling your foot on a round stick. It helps a lot. And pay attention how they feel. You will get results in time. And keep your (foot print-paper) in a safe place so can see your results in time when you go back to your distributor to see what your foot looks like in a year or more.

Be good to your feet.
With care
Miguel Torres – Massage Therapist

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20th March 2008

Eibhlin

Apologies for the delay in getting back to you. Many thanks for both yourself and Frank’s help when we met on Feb 14th. Everything is much better and I’m getting great use from the orthotics.

If the following testimonial is of use please put it on your website

I’ve had much pain in my back, shoulders and hips post a number of surgeries.

Since starting to use orthotics and going back to Frank and Eibhlin for a follow up I’ve had much improvement and now have virtually no pain.

Many thanks for your help.

Regards

Trudy Doyle,
Malahide, Co Dublin

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31/3/07

No more back pain

No more pain in my hip.

Fitted July ’06, updated March ‘ 07

Michael O Brien, Tubbercurry, Co Sligo.

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The following testimonials are from our Canadian Distributor who no longer works out of Ireland but now works in Canada ……

Anne Lenton
Dublin, Ireland
The Soft Step Orthotics saved my life. Thank you very much

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Howard McVay
Breir, Washiongton,USA
“Since I started using your product, my knee problems have all but vanished. My back problems are less apparent than they have been in years and my posture has improved te fold”. Keep up the good work.

John Shallhorn
Markham, Ontario, Canada
Approximately two years ago I was suffering from plantar fasciitis in my left foot which caused a lot of discomfort and pain. My golf game was suffering and I could no longer walk the golf course and I was taking physiotherapy to help relieve the pain. I tried all kinds of gel pads, custom ade orthotics to help but to no avail. It is now almost a year and a half that I have been wearing your orthotics. The plantar fasciitis has disappeared, with no pain and discomfort. I can walk the golf course. Recently, we spent three weeks in Europe, walk miles everyday, up and down the hills, with lots of cobblestones on the streets, no pain. Thank you so much Normita for the personal care and help. I am a true believer in your product.

Linda Jo Rice Professor
University of South Florida/Director of Pain
First of all, I would like to applaud the superb customer service, I didn’t really believe there is much that you can do for the burning pain in my feet, my left foot was symptom free in about a day, I have ordered 2 more sets. And I am hiking in Germany in a few months, Thanks to your product and your people. What a great feeling!

Linda LaFleur
Reno, Nevada Usa
I would like you to know that in just under a month, I am already noticing a difference in my feet. My toes are straightening out and the pain in my feet lessened also. Thanks again, you can bet your company will be mentioned favourably to all my friends and family.

Lorraine Mercer
London, UK
A week has passed since meeting with Shayne and being fitted with the orthotics
the difference in a week is tremendous! I felt immediate relief, as the pressure was taken away from my heels and my toes felt they were stretching out for the first time in years” “I have today visited my chiropractor and he was amazed at the difference. Thank you so much.

Marilyn Shallhorn
Markham, Ontario, Canada
For some years I suffered from a fallen metatarsal arch. This caused severe pain in one foot and it was starting to hurt on the other foot. I tried everything including special made recommended by my family doctor. Nothing worked. I could no longer stand for long hours at display booth at conventions. I had to sit to avoid pain. I have been wearing your Soft Step Orthotics for about one and half years with no pain. I am back to normal, no pain at conventions. It took about a week to get used to them. My feet feel great. Thank you so much Normita with all the good service that you provided.
Michael Dube
Lethbridge, Alberta, Canada
I was happy to come and check my foot again. I am also sending a foot measurement of my daughter and wife for you to fit for a pairs of orthotics. Thanks again. I has 3 years since I am wearing your orthotics, it is a big change in me.

Mr. R. Wagstaff
The Old Bakehouse/Methven UK
Already everything is working out. Vast improvement. Swelling gone down around ankle area. Thanks very much Clive.

Mrs. Lyne Barton
Richmond Hill, Ontario
Clive I wanted to write to you and thank you for convincing me to try “Soft Step”
Orthotics, I have tried so many custom made orthotics with no satisfactory results. I must admit I was sceptical about trying off the shelf product from the Home Show, But you convinced me and it was wonderful. The first impression of my feet was with very little arch and lots of pressure points. Now three years later my feet are almost perfect. My back pain is almost non-existent and I can walk without pain. Thank you for introducing me the “Soft Step” Orthotics.

Patricia Mackenzie
Syderstone,Norfolk,UK
Thank you so much for your help last Saturday at the Show. I very much appreciated your kindness and am glad to know about your product. Keep the good work.

Phyllis Oldham
Cranbrook, BC, Canada
Thank you so much for your personal care and answering all my questions, I believe in your product to fix my feet problems. Again thank very much.

Rebecca Wipf
Rush Lake, Saskatchewan, Canada
Thank you very much for fitting me with your orthotics. I am wearing my orthotics everyday and don’t know what to do without them. My back feel much better and I can stand all day without pain. Thank you so much

Robert T. Cooper
Portland, Oregon, USA
I have had pain in my knees, shoulders, back and feet for over 7 years. “since being fitted for and purchasing my orthotics at the Portland Show, I have been pain free. I can do things I have not been able to do for years, I have never written a letter in support of a product before in my life, but I had to for these orthotics.